Servicing & Repairs
Water Softener Servicing & Repairs
Across Swindon & Wiltshire
Imagine that you pay for a good quality water softener, or a filter system that cleans your drinking water. You don’t expect it to go wrong, it just needs to work, and it needs to last long enough to be an economical purchase so that you are really pleased with it.
Now, some customers will expect to look after the investment in their home and have regular servicing, whilst others will expect it to simply work. We listen to the manufacturers and then we promote their advice as the best policy. This means that some softeners only require a health check on an annual basis, while others don’t need that but do need a 3 yearly service.
A warranty might expect that you do have a regular service. We are conscious that too many “regular services” is actually defeating the aim of saving money around the home and in some cases, by not having an annual service for the softener, by the time it does need some attention, the customer will have saved more than the cost of a replacement.
With any equipment purchased from us, you will be informed of the manufacturer’s policy before you make your decision. If you already purchased your equipment from elsewhere, then we will be happy to advise you accordingly.
Water Softener Repairs
A faulty water softener can be a real headache, but the team at Swindon Water Softeners offers expert repair services to get your system back in perfect working order. We understand the importance of a well-functioning water softener for protecting your home and appliances from the damaging effects of hard water. Our experienced technicians can quickly diagnose issues and perform efficient, reliable repairs, ensuring your system is running at its best. By opting for a professional repair service, you can save money in the long run by extending the life of your existing unit rather than having to replace it entirely.
We service and repair a wide range of popular water softener brands. Our knowledge and experience cover many manufacturers, including well-known names like Kinetico, Ecowater, Harvey, Infinity, and Nuwave, among others. This brand versatility allows us to provide comprehensive solutions for most water softeners on the market. Whether your system is a twin-cylinder, non-electric model or a single-cylinder electronic unit, our specialists have the expertise to troubleshoot and fix it. We also have a fully equipped workshop and test bench to handle more complex repairs that cannot be completed on-site, providing a complete solution for our customers.
Our technicians are skilled at resolving a variety of common water softener faults. We can fix problems such as salt bridges or salt mushing, where a hardened layer of salt prevents proper regeneration. We also address issues with a leaking brine tank or control valve, which can lead to wasted water and a drop in performance. Other frequent repairs we handle include fixing regeneration cycle issues, like the system not regenerating at all or regenerating too frequently, as well as clogged valves or brine lines that restrict water flow and affect efficiency. We also fix electrical faults and replace worn-out components like resin beads to restore your softener’s performance.